Refund policy

Last updated: 16 October 2026

If SlidePace Pro doesn’t suit you, you get a full refund within 14 days of your purchase, with no need to give a reason.

How to ask for a refund

  1. Write to contact@slidepace.com with your order number (or the email address used for the purchase), or
  2. Contact Paddle, our reseller, using the link in the receipt email you received after your purchase, or via paddle.net.

The refund is issued by Paddle to the original payment method, for the full amount paid, including taxes. It usually appears within 5 to 10 business days, depending on your bank. Pro features are deactivated once the refund is made.

After 14 days

For an annual subscription, you can cancel at any time to stop the next renewal; you keep Pro until the end of the year already paid. If you have a problem after 14 days, contact us anyway: we will look at each case fairly. This policy does not affect your statutory consumer rights.